Frequently Asked Questions
Everything you need to know about your new favorite sofa.
How long will it take for my sofa to be delivered?
Standard delivery typically takes between 7 to 14 business days. For items marked as 'In Stock', we offer an express 48-hour delivery service to most mainland locations.
Do you offer professional assembly services?
Yes, we offer a 'White Glove' delivery service which includes room-of-choice delivery, professional assembly by our expert team, and the removal of all packaging materials.
What is your return policy if I am not satisfied?
We offer a 14-day peace of mind guarantee. If you are not completely happy with your purchase, you can return it within 14 days of delivery for a full refund, provided it is in its original condition.
Are your sofas covered by a warranty?
Every sofa from Lovesofas comes with a comprehensive 12-month manufacturer's warranty covering structural defects and workmanship to ensure your long-term comfort.
Can I request fabric samples before I buy?
Absolutely. You can order up to six fabric swatches for free via our website to help you match our materials with your existing home decor.
Do you offer financing or payment plans?
We provide several flexible payment options, including interest-free credit and 'Buy Now, Pay Later' plans through our partner providers, subject to credit approval.